1) Stage One: Concept

This is the ideation phase where you might use activities such as:

2) Stage Two: Design

This is the iterative design phase where you might use activities such as:

3) Stage Three: Develop

This is the production phase where you might use activities such as:

4) Stage Four: Release

This is the validation phase where you might use activities such as:

How do I conduct User Research?

The big myth is that gathering user requirements take s too much time and costs too much money. Not true. there are many activities that can be conducted on a tight budget and within time constraints.

1) Interviews & Surveys

Interviews one of the most common and easiest methods to use to gather requirements. It is amazing the amount of information one can gather by having a conversation with a user of a product.

2) Competitive Analysis

A competitive analysis of web content is an assessment of competing websites based on your content goals. This could be an assessment of branding, usability, accessibility, information architecture, or any other element of your web or content strategy.

See Also:

3) Wants & Needs Analysis

A Wants & Needs Analysis is an inexpensive brainstorming activity for any product that results in a prioritized list of users’ wants and needs.

See Also: Research Activity Report: Wants & Needs Analysis | Mike Sinkula (et al)

4) Heuristic Evaluation

According to Nielsen, Heuristic evaluation is another discount usability engineering method that is perfect for quick, cheap, and easy evaluation of a user interface design. It involves having a small set of expert evaluators examine the interface and judge its compliance with recognized usability principles.

See Also:

5) Card Sorting

Card Sorting is a popular and inexpensive user-centered research methodology that allows the researcher to collect data from website user groups in terms of how information on a website should be grouped, organized and labeled according to the user’s mental model.

See Also:

6) Usability Testing

According to Nielsen, The most basic and useful way to test usability is through the process known as Usability Testing. This is where representative users perform representative tasks while a moderator observes what the user does, where they succeed, and where they have difficulties with the user interface.

See Also: 


This portion of the Premium Design Works website is written by Mike Sinkula for the Web Design & Development students at Seattle Central College and the Human Centered Design & Engineering students at the University of Washington.

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